{"id":6108,"date":"2019-09-27T17:27:21","date_gmt":"2019-09-27T07:27:21","guid":{"rendered":"https:\/\/austfirepro.com.au\/?page_id=6108"},"modified":"2026-08-13T17:17:55","modified_gmt":"2026-08-13T07:17:55","slug":"code-black-training","status":"publish","type":"page","link":"https:\/\/austfirepro.gcw.net.au\/old\/code-black-training\/","title":{"rendered":"Code Black Training"},"content":{"rendered":"<h2><strong><span style=\"text-shadow: none; font-family: inherit; color: rgb(230, 0, 0); font-size: 50px; letter-spacing: 0px; text-transform: none;\">Code Black Emergency Response Training<\/span><\/strong><span style=\"color: rgb(230, 0, 0); font-size: 50px; font-family: inherit; text-transform: none;\"><\/span><span style=\"text-shadow: none; font-family: inherit; color: rgb(255, 255, 255); font-size: 34px; letter-spacing: 0px;\">Need threat preparedness for an effective response to Code Black incidents at your facility?<\/span><\/h2>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"Code Black Violence\" width=\"252\" height=\"174\" title=\"Code Black Violence\" data-id=\"6079\" src=\"\/\/austfirepro.com.au\/wp-content\/uploads\/2019\/09\/code-black-violence.jpg\" style=\"aspect-ratio: auto 542 \/ 374;\" data-width=\"252\" data-height=\"174\" data-init-width=\"542\" data-init-height=\"374\"><\/span><\/p>\n<h2 style=\"text-align: left;\"><strong>Code Black Emergency response training is designed to equip staff with the knowledge needed in threat preparedness when responding to Code Black incidents at the workplace.<\/strong><\/h2>\n<p><span><span><span>Code Black Emergency Response Training is designed to equip staff with the critical knowledge and practical skills needed to respond effectively to personal threat incidents in the workplace. These may include aggressive behaviour, customer violence, or active threats.<\/span><\/span><\/span><\/p>\n<p><span><span><span>In many industries, particularly healthcare, aged care, education, and retail, resources and awareness around threat preparedness remain limited. <\/span><\/span><\/span><a href=\"https:\/\/austfirepro.gcw.net.au\/old\/about-us\/\" target=\"_blank\"><span><span><span>Australian Fire Protection<\/span><\/span><\/span><\/a><span><span><span> bridges this gap by delivering clear, actionable training tailored to your operational environment.<\/span><\/span><\/span><\/p>\n<p><span><span><span>Whether you&#8217;re a hospital, aged care facility, or retail outlet, our training ensures your team is confident, compliant, and prepared to act decisively when it matters most<\/span><\/span><\/span><span><span><span><\/span><\/span><\/span><strong><span style=\"color: rgb(230, 0, 0); font-size: 20px;\"><strong><span>Training Summary<\/span><\/strong> &#8211; what you need to know<\/span><\/strong><\/p>\n<ul>\n<li style=\"color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\"><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong><strong><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\">Frequency<\/span><\/strong><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong>:<\/strong>&nbsp;<\/span><\/strong><\/span><\/li>\n<\/ul>\n<p><span>As determined by your organisation or your Emergency Planning Committee.<\/span><\/p>\n<ul>\n<li><span><strong><strong><span><span><span><span style=\"color: rgb(85, 85, 85);\">Training Cover<\/span>s<strong>:&nbsp;<\/strong><\/span><\/span><\/span><\/strong><\/strong><\/span><\/li>\n<\/ul>\n<p><span><span>Responding to Code Black threats and violence, recognising situations before they happen, staff roles during a Code Black, responding to aggressive behaviour, lockdown procedures, debrief and reporting<\/span><\/span><\/p>\n<ul>\n<li style=\"color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\"><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong><strong><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong>Class Size<\/strong>:&nbsp; <\/span><\/span><\/span><\/span><\/span><\/strong><span style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong><\/strong><\/span><\/strong><\/span><\/li>\n<\/ul>\n<p><span><span><span><span><span>Up to 25 Participant per class<\/span><\/span><\/span><\/span><\/span><\/p>\n<ul>\n<li><span><strong><strong><span><span><span><span><span style=\"color: rgb(85, 85, 85);\">Course Duration<\/span>:<\/span><\/span><\/span><\/span><\/strong><\/strong><\/span><\/li>\n<\/ul>\n<p><span><span>1hr 30min<\/span><\/span><\/p>\n<ul>\n<li style=\"\"><span style=\"\"><strong><strong><span style=\"\"><span style=\"\"><span style=\"\"><span style=\"\">Location:&nbsp; &nbsp;<\/span><\/span><\/span><\/span><\/strong><span style=\"\"><strong><\/strong><\/span><\/strong><\/span><\/li>\n<\/ul>\n<p><span><span>Your premises&nbsp;<span><span>OR our classroom facility at our venue.&nbsp; Call f<\/span><span><span><a href=\"\/in-house-training\/\" target=\"_blank\"><\/a>or classroom session times<\/span><\/span><\/span><\/span><\/span><\/p>\n<h2><strong>What is a Code Black?<\/strong><\/h2>\n<p><span><span><span>Australia has a slightly different definition of this code than other countries. Still, as a general rule, a code black is considered an incident where there is a threat of violence, either from a single person or a number of people. For example, in the United States, a Code Black often refers to an active shooter situation or a bomb threat. We help your organisation and department build a shared understanding and a strong emergency response.<\/span><\/span><\/span><\/p>\n<p><span><span><span>A Code Black is activated when there is a serious safety risk due to occupational violence or aggression. This may include:<\/span><\/span><\/span><\/p>\n<ul>\n<li><span><span><span><span style=\"--tcb-applied-color: #0c0c0c !important; color: rgb(12, 12, 12) !important;\">Threats or acts of violence<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span><span style=\"--tcb-applied-color: #0c0c0c !important; color: rgb(12, 12, 12) !important;\">Armed or unarmed aggressors<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span><span style=\"--tcb-applied-color: #0c0c0c !important; color: rgb(12, 12, 12) !important;\">Hostage situations<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span style=\"--tcb-applied-color: rgb(12, 12, 12) !important; color: rgb(12, 12, 12) !important;\">Individuals under the influence or experiencing a mental health crisis<\/span><\/span><\/span><\/li>\n<\/ul>\n<p style=\"\"><span><span><span>Australian Fire Protection Code Black Preparedness training is customised to suite each organisation. Code Black threats present danger to the physical and psychological well-being of occupants in the building. Threat Preparedness provides staff with the necessary skills on how to respond and act quickly during such incidents and is essential to protecting lives and preventing injury.<\/span><\/span><\/span><strong><span style=\"color: rgb(230, 0, 0); font-size: 20px;\"><strong><span>Is Your Workplace Prepared for a Code Black Incident?<\/span><\/strong><\/span><\/strong><\/p>\n<p>We train your staff with the required skills to assess the type and severity of threats and how to respond appropriately. Studies conducted in Australia and overseas have demonstrated that workers are at increasing risk of experiencing or being confronted by aggressive behaviour in the <a href=\"https:\/\/austfirepro.gcw.net.au\/old\/commercial-property\/\" target=\"_blank\" style=\"outline: none;\">workplace<\/a>. Australian studies show a rising trend in workplace aggression, with significant impacts:<\/p>\n<ul>\n<li><span><span><span><span>Physical and emotional toll on staff<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span><span>Lost productivity and time<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span><span>Increased operational costs<\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n<p>Our Code Black Emergency Response Training focuses on:<\/p>\n<ul>\n<li><span><span><span><span>Threat assessment and de-escalation<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span><span>Emergency response coordination<\/span><\/span><\/span><\/span><\/li>\n<li><span><span><span><span>Post-incident reporting and recovery<\/span><\/span><\/span><\/span><\/li>\n<\/ul>\n<p>Read Blog Article on <a href=\"https:\/\/austfirepro.gcw.net.au\/old\/2026\/04\/08\/safety-in-our-crowded-places\/\" target=\"_blank\" style=\"outline: none;\">Safety-in-our-crowded-places<\/a><\/p>\n<p><span style=\"width: 100%;\"><img loading=\"lazy\" decoding=\"async\" alt=\"Shooter\" title=\"Shooter\" data-id=\"6088\" src=\"\/\/austfirepro.com.au\/wp-content\/uploads\/2019\/09\/Shooter.jpg\" width=\"700\" height=\"525\" style=\"\"><\/span><\/p>\n<p><span style=\"font-size: 14px; line-height: 28px; margin-top: 0px; padding-top: 0px; padding-left: 0px; margin-left: 0px; padding-right: 0px; margin-right: 0px; text-align: center;\"><\/span><span style=\"font-size: 14px; line-height: 28px; margin-top: 0px; padding-top: 0px; padding-left: 0px; margin-left: 0px; padding-right: 0px; margin-right: 0px; text-align: center;\"><\/span><span style=\"font-size: 14px; line-height: 28px; margin-top: 0px; padding-top: 0px; padding-left: 0px; margin-left: 0px; padding-right: 0px; margin-right: 0px; text-align: center;\"><\/span><span><img loading=\"lazy\" decoding=\"async\" alt=\"\" title=\"Angry-customers\" data-id=\"6114\" src=\"\/\/austfirepro.com.au\/wp-content\/uploads\/2019\/09\/Angry-customers.jpg\" width=\"1000\" height=\"667\"><\/span><\/p>\n<h4 style=\"color: rgb(21, 21, 21); text-align: center; margin-left: 30px !important; margin-right: 30px !important;\"><span>Course Outline &#8211;&nbsp;<span><\/span><span>Topics Your Team Will Learn<\/span><\/span><\/h4>\n<p><span><\/span><\/p>\n<ul data-unit=\"px\" style=\"font-size: 16px;\">\n<li style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Threat Preparedness Training<\/li>\n<li style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Understanding AS3745 Emergency colours codes, including the definition of a Code Black<\/li>\n<li style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Responding To A Code Black incident, including customer violence and aggressive behaviour<\/li>\n<\/ul>\n<ul data-unit=\"px\" style=\"font-size: 16px;\">\n<li style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Implementing lockdown procedures<\/li>\n<li style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Staff roles, rights &amp; limitations in an emergency, as well as strategies for managing personal risk and contacting police and other emergency services.<\/li>\n<li style=\"color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">How to identify common causes of aggressive behaviour and recognise situations and risk factors before they eventuate<\/li>\n<\/ul>\n<ul data-unit=\"px\" style=\"font-size: 16px;\">\n<li style=\"\">Understanding and managing human behaviour and panic responses during emergencies<\/li>\n<li style=\"\">Escalation \/ diffusing situations with both customers and staff<\/li>\n<li style=\"\">Post-event management, including debriefing, reporting and implementing plans to prevent future Code black events.<\/li>\n<\/ul>\n<p><span><span><span>Please note, we can tailor our training as required: <\/span><\/span><\/span><a href=\"https:\/\/austfirepro.gcw.net.au\/old\/code-black-training\/#\" target=\"_blank\"><span><span><span>get in touch<\/span><\/span><\/span><\/a><span><span><span> for more details on how we can customise our study areas.<\/span><\/span><\/span><\/p>\n<h2 style=\"text-align: left;\"><span>Speak to a Team Member now or email us for more information&nbsp;<\/span><\/h2>\n<p style=\"\"><span style=\"\">Want to know how we can help your department prepare for Code Black alerts? Want an expert team to help you develop an effective policy for managing risk in the workplace? Connect with us and we&#8217;ll help you get the right support and training.<\/span><\/p>\n<p data-unit=\"px\"><strong><span>Why Train with Australian Fire Protection?<\/span><\/strong><\/p>\n<p dir=\"ltr\" style=\"\"><a href=\"https:\/\/austfirepro.gcw.net.au\/old\/\">Australian Fire Protection<\/a> has been preparing people for emergencies for over thirty years with our<a href=\"https:\/\/courses.austfirepro.com.au\/course_categories\/nationally-recognised-training\/?_gl=1*n7zue3*_gcl_au*MTA3NDYyNTIxLjE3NTU4NDM1MTc.*_ga*MTM1MTQzMjgxMC4xNzU1ODQzNTE3*_ga_SNJ3TCKPQB*czE3NTU4NDM1MTckbzEkZzEkdDE3NTU4NDM2NzgkajYwJGwwJGgw\" style=\"outline: none;\" target=\"_blank\" rel=\"noopener\"> nationally recognised training<\/a>. We understand that most workplaces have limited resources in-house when it comes to emergency preparedness. We cover a broad spectrum of businesses from shopping centres to aged-care facilities, schools, factories, hospitals, retail outlets, child care centres, budget accommodation and more.<\/p>\n<p dir=\"ltr\" style=\"\">Australian Fire Protection Code Black Preparedness training is customised to suit each organisation and department. Our Threat Preparedness provides staff with the necessary skills on how to respond and act quickly during such incidents and is essential to protecting lives and preventing injury.<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\" style=\"\">Our training is both engaging and instructive.<\/p>\n<\/li>\n<p style=\"\">\n<li dir=\"ltr\">\n<p dir=\"ltr\" style=\"\">Our professionalism and experience are backed up by competitive and affordable pricing.<\/p>\n<\/li>\n<p style=\"\">\n<li dir=\"ltr\">\n<p dir=\"ltr\" style=\"\">Our training is nationally recognised and location-specific.<\/p>\n<\/li>\n<\/ul>\n<h1 style=\"text-align: center;\"><span style=\"font-family: Ubuntu,sans-serif;\">We service Brisbane, Gold Coast, Sunshine Coast and Tweed Heads.<\/span><\/h1>\n<p style=\"text-align: center;\"><strong>Outside our service area?<\/strong><\/p>\n<p><span>We have no limitations on where we can travel to. From Brisbane to NSW, Victoria, Northern Territory and Darwin. <\/span><\/p>\n<p><span>Let&#8217;s talk and we can show you how reliable&nbsp; and affordable we actually are!<\/span><\/p>\n<p><span><\/span>Call us on <strong>1300 80 3473<\/strong> for an obligation free quote<\/p>\n<h2 style=\"color: rgb(255, 255, 255);\"><span>100% IRON CLAD GUARANTEE<\/span><\/h2>\n<p style=\"text-align: center;\">Australian Fire Protection now offers a <strong>100% Iron Clad Guarantee <\/strong>for ALL our training.<\/p>\n<p style=\"text-align: center;\">We offer the&nbsp;<strong> highest industry <\/strong>standard training and <strong>guarantee<\/strong> that you will walk away trained <strong>effectively<\/strong> and <strong>satisfied<\/strong>.<\/p>\n<p style=\"text-align: center;\">If you are not completely satisfied, we offer to send a <strong>new trainer completely free<\/strong> to redo the course or &nbsp;a <strong>refund<\/strong> less the administration fee within 90 days of course completion.<\/p>\n<p style=\"text-align: center;\">We wouldn&#8217;t offer this guarantee, if we didn&#8217;t believe we are great at what we do!<\/p>\n<p> <span><\/span><\/p>\n<h4>Common sense approach<\/h4>\n<p><em>I have been working in shopping centres for the past 13 years and this was the best fire training I have ever received. It was extremely practical and wonderful to have a common sense approach to dealing with evacuations and fire procedures..<\/em><\/p>\n<p>                                    <span>                                        Simeon                                    <\/span><span>                                            Centre Manager of Q Super Centre                                        <\/span><\/p>\n<h4>Engaging Training<\/h4>\n<p>Patrick from Australian Fire Protection gave our staff an informative practical session on fire safety keeping them engaged from start to finish. Would recommend them in the future.<\/p>\n<p>                                    <span>                                        Andrew                                    <\/span><span>                                            JM Paddleboards                                        <\/span><\/p>\n<h4>Outstanding Service<\/h4>\n<p>I decided to use Austfirepro because of their detailed and prompt response to my initial query. This outstanding service initially carried through to their service delivery. I dealt mainly with Tracey, who was outstanding. Every query was answered, not only on time but with a lot of detail (this extends to everyone else I dealt with while Tracey was on leave). Would absolutely recommend this company to anyone.<\/p>\n<p>                                    <span>                                        Private Source, Brisbane                                    <\/span><span>                                                                                    <\/span><\/p>\n<h4>Broad Understanding of Legislation<\/h4>\n<blockquote>\n<p>I have many years experience in the fire and life safety industry and highly recommend your company and utilise your specialist services exclusively. I do this because we share a broad understanding of the codes, standards and legislation, plus the end result is always easily achieved.<\/p>\n<\/blockquote>\n<p>                                    <span>                                        Fixture Fire Services                                    <\/span><span>                                                                                    <\/span><\/p>\n<h4>Great Service<\/h4>\n<blockquote>\n<p>Australian Fire Protection have been amazing, great service and very polite and knowledgeable staff. We highly recommend them. They were great with our fire training and were very informative.We highly recommend them for all fire exit plans, as these were clear and easy to read. Thank you for your support to keeping our service safe! &#8211; Tiny Tots<\/p>\n<\/blockquote>\n<p>                                    <span>                                        Tiny Tots Early Learning Centre                                    <\/span><span>                                                                                    <\/span><span><\/span><span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Code Black Emergency Response TrainingNeed threat preparedness for an effective response to Code Black incidents at your facility? Code Black Emergency response training is designed to equip staff with the knowledge needed in threat preparedness when responding to Code Black incidents at the workplace. Code Black Emergency Response Training is designed to equip staff with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv-page-section tve_empty_dropzone tcb-window-width\" data-tve-style=\"1\" id=\"Home\" style=\"padding-bottom: 0px !important;\" data-css=\"tve-u-15f0e31c80d\"><div class=\"tve-page-section-out\" data-css=\"tve-u-1604a5207f1\" data-tcb_hover_state_parent=\"1\"><\/div><div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-15f0e31c819\"><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-1604ac73255\" style=\"--tcb-col-el-width: 1200;\"><div class=\"tcb-flex-row tcb-resized tcb--cols--2\" data-css=\"tve-u-1604ac76077\"><div class=\"tcb-flex-col\" data-css=\"tve-u-1606f08a610\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper tve_empty_dropzone thrv_text_element\" data-css=\"tve-u-1604ad0218f\" data-tag=\"h2\"><h2 class=\"\" data-css=\"tve-u-15f0e5f01c3\"><strong><span data-css=\"tve-u-16056012ed6\" style=\"text-shadow: none; font-family: inherit; color: rgb(230, 0, 0); font-size: 50px; letter-spacing: 0px; text-transform: none;\">Code Black Emergency Response Training<\/span><\/strong><span data-css=\"tve-u-16056012ed9\" style=\"color: rgb(230, 0, 0); font-size: 50px; font-family: inherit; text-transform: none;\"><br><\/span><span data-css=\"tve-u-15f0e5e91fa\" style=\"text-shadow: none; font-family: inherit; color: rgb(255, 255, 255); font-size: 34px; letter-spacing: 0px;\">Need threat preparedness for an effective response to Code Black incidents at your facility?<\/span><\/h2><\/div><\/div><\/div><div class=\"tcb-flex-col\" data-css=\"tve-u-16d71bd6dd4\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-16d71bd81f3\" style=\"\"><span class=\"tve_image_frame\" style=\"width: 100%;\"><img class=\"tve_image wp-image-6079\" alt=\"Code Black Violence\" width=\"252\" height=\"174\" title=\"Code Black Violence\" data-id=\"6079\" src=\"\/\/austfirepro.com.au\/wp-content\/uploads\/2019\/09\/code-black-violence.jpg\" style=\"aspect-ratio: auto 542 \/ 374;\" data-width=\"252\" data-height=\"174\" data-init-width=\"542\" data-init-height=\"374\"><\/span><\/div><div class=\"thrv_wrapper thrv-button thrv-button-v2 tcb-local-vars-root\" data-button-size-d=\"s\" data-button-style=\"btn-tpl-58268\" data-button-size=\"s\" data-css=\"tve-u-17d8ab86cd1\" style=\"\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"47781\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default Palette\",\"value\":{\"colors\":{\"47781\":{\"val\":\"rgb(247, 37, 0)\"}},\"gradients\":[]},\"original\":{\"colors\":{\"47781\":{\"val\":\"rgb(19, 114, 211)\",\"hsl\":{\"h\":210,\"s\":0.83,\"l\":0.45,\"a\":1}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div>\n\t\n\t<a href=\"https:\/\/austfirepro.gcw.net.au\/old\/contact\/\" class=\"tcb-button-link tcb-plain-text\" style=\"\">\n\t\t<span class=\"tcb-button-texts\" style=\"\"><span class=\"tcb-button-text thrv-inline-text\" style=\"\">Contact Our Team<\/span><\/span>\n\t<\/a>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-page-section tcb-window-width\" style=\"\" data-css=\"tve-u-1606f2632e3\"><div class=\"tve-page-section-out\"><\/div><div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-1606f253661\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-1606f1f7a8e\" data-tag=\"h2\"><h2 class=\"\" data-css=\"tve-u-1606f16bb34\" style=\"text-align: left;\"><strong>Code Black Emergency response training is designed to equip staff with the knowledge needed in threat preparedness when responding to Code Black incidents at the workplace.<\/strong><\/h2><\/div><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-1606f273fea\" style=\"--tcb-col-el-width: 1240;\"><div class=\"tcb-flex-row tcb-resized tcb--cols--2\" data-css=\"tve-u-1606f273243\"><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-16d71ab9ed8\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\" data-css=\"tve-u-1606f3ebd4e\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" data-css=\"tve-u-1606f199a7b\"><p data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">Code Black Emergency Response Training is designed to equip staff with the critical knowledge and practical skills needed to respond effectively to personal threat incidents in the workplace. These may include aggressive behaviour, customer violence, or active threats.<\/span><\/span><\/span><\/p><p data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">In many industries, particularly healthcare, aged care, education, and retail, resources and awareness around threat preparedness remain limited. <\/span><\/span><\/span><a href=\"https:\/\/austfirepro.gcw.net.au\/old\/about-us\/\" target=\"_blank\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">Australian Fire Protection<\/span><\/span><\/span><\/a><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"> bridges this gap by delivering clear, actionable training tailored to your operational environment.<\/span><\/span><\/span><\/p><p data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">Whether you're a hospital, aged care facility, or retail outlet, our training ensures your team is confident, compliant, and prepared to act decisively when it matters most<br><\/span><\/span><\/span><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><br><\/span><\/span><\/span><strong><span data-css=\"tve-u-160a6a7e6cb\" style=\"color: rgb(230, 0, 0); font-size: 20px;\"><strong><span data-css=\"tve-u-1606f2f395a\">Training Summary<\/span><\/strong> - what you need to know<\/span><\/strong><\/p><\/div><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-16101cfecb1\" style=\"--tcb-col-el-width: 933.469;\"><div class=\"tcb-flex-row tcb--cols--2 tcb-resized\" data-css=\"tve-u-16101b91e4f\"><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-16101b70425\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\"><ul class=\"\"><li class=\"\" data-css=\"tve-u-16101b6b36a\" style=\"color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\"><span data-css=\"tve-u-1606f3b8440\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong><strong><span data-css=\"tve-u-1606f3b7f4e\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\">Frequency<\/span><\/strong><span data-css=\"tve-u-1606f3b8440\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong>:<\/strong>&nbsp;<\/span><\/strong><\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-16101b70439\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone ml-40\"><p data-css=\"tve-u-16101b87f12\"><span data-css=\"tve-u-1606f3b8440\">As determined by your organisation or your Emergency Planning Committee.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-16101d02639\" style=\"--tcb-col-el-width: 933.469;\"><div class=\"tcb-flex-row tcb--cols--2 tcb-resized\" data-css=\"tve-u-16101b91e4f\"><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-16101b70425\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\"><ul class=\"\"><li class=\"\" data-css=\"tve-u-16101b6b36a\"><span data-css=\"tve-u-1606f3b8440\"><strong><strong><span data-css=\"tve-u-1606f3b7f4e\"><span data-css=\"tve-u-1606f3b844a\"><span class=\"bold_text\" data-css=\"tve-u-1606f4e19a5\"><span style=\"color: rgb(85, 85, 85);\">Training Cover<\/span>s<strong>:&nbsp;<\/strong><\/span><\/span><\/span><\/strong><\/strong><\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-16101b70439\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone ml-40\"><p data-css=\"tve-u-16101b87f12\"><span data-css=\"tve-u-1606f3b8440\"><span data-css=\"tve-u-1606f3b8453\">Responding to Code Black threats and violence, recognising situations before they happen, staff roles during a Code Black, responding to aggressive behaviour, lockdown procedures, debrief and reporting<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-16101d058cf\" style=\"--tcb-col-el-width: 933.469;\"><div class=\"tcb-flex-row tcb--cols--2 tcb-resized\" data-css=\"tve-u-16101b91e4f\"><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-16101b70425\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\"><ul class=\"\"><li class=\"\" data-css=\"tve-u-16101b6b36a\" style=\"color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\"><span data-css=\"tve-u-1606f3b8440\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong><strong><span data-css=\"tve-u-1606f3b7f4e\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span data-css=\"tve-u-1606f3b847a\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span class=\"bold_text\" data-css=\"tve-u-1606f4e19a7\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span class=\"tve_custom_font_size\" data-css=\"tve-u-1606f4e19a9\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><span data-css=\"tve-u-1606f3b8484\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong>Class Size<\/strong>:&nbsp; <\/span><\/span><\/span><\/span><\/span><\/strong><span data-css=\"tve-u-1606f3b8440\" style=\"--tcb-applied-color:rgb(85, 85, 85)  !important;\"><strong><\/strong><\/span><\/strong><\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-16101b70439\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone ml-40\"><p data-css=\"tve-u-16101b87f12\"><span data-css=\"tve-u-1606f3b8440\"><span data-css=\"tve-u-1606f3b847a\"><span class=\"bold_text\" data-css=\"tve-u-1606f4e19a7\"><span class=\"tve_custom_font_size\" data-css=\"tve-u-1606f4e19a9\"><span data-css=\"tve-u-1606f3b8484\">Up to 25 Participant per class<\/span><\/span><\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-16101b93ee9\" style=\"--tcb-col-el-width: 933.469;\"><div class=\"tcb-flex-row tcb--cols--2 tcb-resized\" data-css=\"tve-u-16101b91e4f\"><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-16101b70425\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\"><ul class=\"\"><li class=\"\" data-css=\"tve-u-16101b6b36a\"><span data-css=\"tve-u-1606f3b8440\"><strong><strong><span data-css=\"tve-u-1606f3b7f4e\"><span data-css=\"tve-u-1606f3b848e\"><span class=\"bold_text\" data-css=\"tve-u-1606f4e19ab\"><span class=\"tve_custom_font_size\" data-css=\"tve-u-1606f4e19ac\"><span style=\"color: rgb(85, 85, 85);\">Course Duration<\/span>:<\/span><\/span><\/span><\/span><\/strong><\/strong><\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-16101b70439\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone ml-40\"><p data-css=\"tve-u-16101b87f12\"><span data-css=\"tve-u-1606f3b8440\"><span data-css=\"tve-u-1606f3b848e\">1hr 30min<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-16101cf140a\" style=\"--tcb-col-el-width: 933.469;\"><div class=\"tcb-flex-row tcb--cols--2 tcb-resized\" data-css=\"tve-u-16101cf24e8\"><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-16101b70425\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\"><ul class=\"\"><li class=\"\" data-css=\"tve-u-17d8ab7385e\" style=\"\"><span data-css=\"tve-u-17d8ab73867\" style=\"\"><strong><strong><span data-css=\"tve-u-17d8ab7386c\" style=\"\"><span data-css=\"tve-u-17d8ab73870\" style=\"\"><span class=\"bold_text\" data-css=\"tve-u-17d8ab73874\" style=\"\"><span class=\"tve_custom_font_size\" data-css=\"tve-u-17d8ab73878\" style=\"\">Location:&nbsp; &nbsp;<\/span><\/span><\/span><\/span><\/strong><span data-css=\"tve-u-17d8ab7387d\" style=\"\"><strong><\/strong><\/span><\/strong><\/span><\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-16101b70439\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone ml-40\"><p data-css=\"tve-u-16101b87f12\"><span data-css=\"tve-u-1606f3b8440\"><span data-css=\"tve-u-1606f3b847a\">Your premises&nbsp;<span data-css=\"tve-u-160a6a7e67c\"><span data-css=\"tve-u-160a6a7e67f\">OR our classroom facility at our venue.&nbsp; Call f<\/span><span data-css=\"tve-u-160a6a7e687\"><span data-css=\"tve-u-160a6a7e689\"><a href=\"\/in-house-training\/\" target=\"_blank\"><\/a>or classroom session times<\/span><\/span><\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" data-css=\"tve-u-1606f199a7b\"><h2 data-css=\"tve-u-1606f16bb34\" class=\"\"><strong>What is a Code Black?<br><\/strong><\/h2><p data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">Australia has a slightly different definition of this code than other countries. Still, as a general rule, a code black is considered an incident where there is a threat of violence, either from a single person or a number of people. For example, in the United States, a Code Black often refers to an active shooter situation or a bomb threat. We help your organisation and department build a shared understanding and a strong emergency response.<\/span><\/span><\/span><\/p><p data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">A Code Black is activated when there is a serious safety risk due to occupational violence or aggression. This may include:<\/span><\/span><\/span><\/p><ul class=\"\"><li class=\"\" data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span style=\"--tcb-applied-color: #0c0c0c !important; color: rgb(12, 12, 12) !important;\" data-css=\"tve-u-19a26468bb4\">Threats or acts of violence<\/span><\/span><\/span><\/span><\/li><li class=\"\" data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span style=\"--tcb-applied-color: #0c0c0c !important; color: rgb(12, 12, 12) !important;\" data-css=\"tve-u-19a26468bb6\">Armed or unarmed aggressors<\/span><\/span><\/span><\/span><\/li><li class=\"\" data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span style=\"--tcb-applied-color: #0c0c0c !important; color: rgb(12, 12, 12) !important;\" data-css=\"tve-u-19a26468bb8\">Hostage situations<\/span><\/span><\/span><\/span><\/li><li class=\"\" data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a26443565\" style=\"--tcb-applied-color: rgb(12, 12, 12) !important; color: rgb(12, 12, 12) !important;\">Individuals under the influence or experiencing a mental health crisis<br><\/span><\/span><\/span><\/li><\/ul><p style=\"\" data-css=\"tve-u-19d6fd13d6d\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">Australian Fire Protection Code Black Preparedness training is customised to suite each organisation. Code Black threats present danger to the physical and psychological well-being of occupants in the building. Threat Preparedness provides staff with the necessary skills on how to respond and act quickly during such incidents and is essential to protecting lives and preventing injury.<br><br><\/span><\/span><\/span><strong><span data-css=\"tve-u-19a26443566\" style=\"color: rgb(230, 0, 0); font-size: 20px;\"><strong><span data-css=\"tve-u-1606f2f395a\">Is Your Workplace Prepared for a Code Black Incident?<br><\/span><\/strong><\/span><\/strong><\/p><p data-css=\"tve-u-1606f2a38f0\">We train your staff with the required skills to assess the type and severity of threats and how to respond appropriately. Studies conducted in Australia and overseas have demonstrated that workers are at increasing risk of experiencing or being confronted by aggressive behaviour in the <a href=\"https:\/\/austfirepro.gcw.net.au\/old\/commercial-property\/\" target=\"_blank\" class=\"\" style=\"outline: none;\">workplace<\/a>. Australian studies show a rising trend in workplace aggression, with significant impacts:<\/p><ul class=\"\"><li class=\"\" data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a2644355f\">Physical and emotional toll on staff<br><\/span><\/span><\/span><\/span><\/li><li data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a26443562\">Lost productivity and time<br><\/span><\/span><\/span><\/span><\/li><li data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a26443563\">Increased operational costs<\/span><\/span><\/span><\/span><\/li><\/ul><p>Our Code Black Emergency Response Training focuses on:<\/p><ul class=\"\"><li data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a2644355f\">Threat assessment and de-escalation<br><\/span><\/span><\/span><\/span><\/li><li data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a26443563\">Emergency response coordination<br><\/span><\/span><\/span><\/span><\/li><li data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-19a26443563\">Post-incident reporting and recovery<br><\/span><\/span><\/span><\/span><\/li><\/ul><p>Read Blog Article on <a href=\"https:\/\/austfirepro.gcw.net.au\/old\/2026\/04\/08\/safety-in-our-crowded-places\/\" target=\"_blank\" class=\"\" style=\"outline: none;\" data-css=\"tve-u-19d6fd21280\">Safety-in-our-crowded-places<\/a><\/p><\/div><\/div><\/div><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-16d71ab9eff\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\" data-css=\"tve-u-1606f2b4df0\"><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-1606f1c3bcd\"><span class=\"tve_image_frame\" style=\"width: 100%;\"><img class=\"tve_image wp-image-6088\" alt=\"Shooter\" title=\"Shooter\" data-id=\"6088\" src=\"\/\/austfirepro.com.au\/wp-content\/uploads\/2019\/09\/Shooter.jpg\" width=\"700\" height=\"525\" style=\"\"><\/span><p class=\"thrv-inline-text wp-caption-text\"><br><\/p><span class=\"fr-placeholder\" style=\"font-size: 14px; line-height: 28px; margin-top: 0px; padding-top: 0px; padding-left: 0px; margin-left: 0px; padding-right: 0px; margin-right: 0px; text-align: center;\"><\/span><span class=\"fr-placeholder\" style=\"font-size: 14px; line-height: 28px; margin-top: 0px; padding-top: 0px; padding-left: 0px; margin-left: 0px; padding-right: 0px; margin-right: 0px; text-align: center;\"><\/span><span class=\"fr-placeholder\" style=\"font-size: 14px; line-height: 28px; margin-top: 0px; padding-top: 0px; padding-left: 0px; margin-left: 0px; padding-right: 0px; margin-right: 0px; text-align: center;\"><\/span><\/div><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-1606f392dd6\"><span class=\"tve_image_frame\"><img class=\"tve_image wp-image-6114\" alt=\"\" title=\"Angry-customers\" data-id=\"6114\" src=\"\/\/austfirepro.com.au\/wp-content\/uploads\/2019\/09\/Angry-customers.jpg\" width=\"1000\" height=\"667\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv_text_element\" style=\"\" data-css=\"tve-u-1606f3cd1b0\" data-tag=\"h4\"><h4 class=\"bold_text tve_p_center\" data-css=\"tve-u-15f047901d7\" style=\"color: rgb(21, 21, 21); text-align: center; margin-left: 30px !important; margin-right: 30px !important;\"><span class=\"bold_text\" data-css=\"tve-u-15f047901ec\">Course Outline -&nbsp;<span class=\"bold_text\" data-css=\"tve-u-15f047901e0\"><\/span><span class=\"bold_text\" data-css=\"tve-u-15f047901ec\">Topics Your Team Will Learn<\/span><\/span><\/h4><\/div><span class=\"bold_text\"><\/span><div class=\"thrv_wrapper thrv-page-section\"><div class=\"tve-page-section-out\"><\/div><div class=\"tve-page-section-in tve_empty_dropzone\"><div class=\"thrv_wrapper thrv-columns\" style=\"--tcb-col-el-width: 1038;\"><div class=\"tcb-flex-row tcb-medium-wrap tcb--cols--3\"><div class=\"tcb-flex-col\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_bullets_shortcode thrv_text_element tve_empty_dropzone\"><ul class=\"tve_ul tve_red tve_ul1 tve_empty_dropzone\" data-unit=\"px\" style=\"font-size: 16px;\"><li data-css=\"tve-u-1606f857dad\" style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Threat Preparedness Training<\/li><li data-css=\"tve-u-1606f857db0\" style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Understanding AS3745 Emergency colours codes, including the definition of a Code Black<\/li><li data-css=\"tve-u-1606f857db1\" style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Responding To A Code Black incident, including customer violence and aggressive behaviour<\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_bullets_shortcode thrv_text_element tve_empty_dropzone\"><ul class=\"tve_ul tve_red tve_ul1 tve_empty_dropzone\" data-unit=\"px\" style=\"font-size: 16px;\"><li data-css=\"tve-u-1606f858b37\" style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Implementing lockdown procedures<\/li><li data-css=\"tve-u-1606f858b37\" style=\"line-height: 25px; color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">Staff roles, rights &amp; limitations in an emergency, as well as strategies for managing personal risk and contacting police and other emergency services.<\/li><li class=\"\" data-css=\"tve-u-1606f858b39\" style=\"color: rgb(85, 85, 85) !important; --tcb-applied-color:rgb(85, 85, 85)  !important;\">How to identify common causes of aggressive behaviour and recognise situations and risk factors before they eventuate<\/li><\/ul><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_bullets_shortcode thrv_text_element tve_empty_dropzone\"><ul class=\"tve_ul tve_red tve_ul1 tve_empty_dropzone\" data-unit=\"px\" style=\"font-size: 16px;\"><li class=\"\" data-css=\"tve-u-1606f859ce2\" style=\"\">Understanding and managing human behaviour and panic responses during emergencies<\/li><li class=\"\" data-css=\"tve-u-1606f859ce4\" style=\"\">Escalation \/ diffusing situations with both customers and staff<\/li><li class=\"\" data-css=\"tve-u-17d8ab6a4be\" style=\"\">Post-event management, including debriefing, reporting and implementing plans to prevent future Code black events.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" data-css=\"tve-u-1606f199a7b\"><p data-css=\"tve-u-1606f2a38f0\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">Please note, we can tailor our training as required: <\/span><\/span><\/span><a href=\"https:\/\/austfirepro.gcw.net.au\/old\/code-black-training\/#\" target=\"_blank\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\">get in touch<\/span><\/span><\/span><\/a><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"><span data-css=\"tve-u-1606f3bb3c8\"> for more details on how we can customise our study areas.<br><\/span><\/span><\/span><\/p><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-page-section tcb-window-width\" style=\"\" data-css=\"tve-u-1604abb23b1\" data-value-type=\"percent\"><div class=\"tve-page-section-out\" data-css=\"tve-u-1604abb0c6a\" data-clip-id=\"54b72b34d060d\"><svg width=\"0\" height=\"0\" class=\"tve-decoration-svg\"><defs><clipPath id=\"clip-bottom-54b72b34d060d\" class=\"decoration-clip clip-path-bottom\" clipPathUnits=\"objectBoundingBox\" data-screen=\"\" decoration-type=\"slanted\" slanted-angle=\"6\" style=\"\" clip-path=\"url(#clip-top-54b72b34d060d)\"><polygon points=\"0 0, 0 1, 9.5144 0, 1 0\"><\/polygon><\/clipPath><clipPath id=\"clip-top-54b72b34d060d\" class=\"decoration-clip clip-path-top\" clipPathUnits=\"objectBoundingBox\" data-screen=\"\" decoration-type=\"none\" slanted-angle=\"5\" style=\"\" data-inverted=\"true\"><polygon points=\"0 0, 0 1, 1 1, 1 0\"><\/polygon><\/clipPath><\/defs><\/svg><\/div><div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-1604abeb037\"><div class=\"thrv_wrapper thrv-columns\" data-css=\"tve-u-1604abbb343\" style=\"--tcb-col-el-width: 1597;\"><div class=\"tcb-flex-row tcb-resized tcb--cols--2\" data-css=\"tve-u-1604ab0c857\"><div class=\"tcb-flex-col c-66\" data-css=\"tve-u-1604ac09bb8\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" data-css=\"tve-u-1604abe2d65\" data-tag=\"h2\"><h2 class=\"\" data-css=\"tve-u-1604ac10878\" style=\"text-align: left;\"><span data-css=\"tve-u-1604ac1087a\">Speak to a Team Member now or email us for more information&nbsp;<\/span><\/h2><p style=\"\" data-css=\"tve-u-19a2649d88a\"><span data-css=\"tve-u-19a2649d88d\" style=\"\">Want to know how we can help your department prepare for Code Black alerts? Want an expert team to help you develop an effective policy for managing risk in the workplace? Connect with us and we'll help you get the right support and training.<br><\/span><\/p><\/div><\/div><\/div><div class=\"tcb-flex-col c-33\" data-css=\"tve-u-1604ac09bc1\" style=\"\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv-button thrv-button-v2 tcb-local-vars-root\" data-button-style=\"btn-tpl-58268\" data-button-size-d=\"s\" data-button-size=\"s\" data-css=\"tve-u-17d8ab8b2d3\" style=\"\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"47781\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default Palette\",\"value\":{\"colors\":{\"47781\":{\"val\":\"rgb(211, 19, 19)\"}},\"gradients\":[]},\"original\":{\"colors\":{\"47781\":{\"val\":\"rgb(19, 114, 211)\",\"hsl\":{\"h\":210,\"s\":0.83,\"l\":0.45,\"a\":1}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div>\n\t\n\t<a href=\"#\" class=\"tcb-button-link tcb-plain-text\" rel=\"\" style=\"\">\n\n\t\t<span class=\"tcb-button-texts\" style=\"\"><span class=\"tcb-button-text thrv-inline-text\" style=\"\">Get In Touch<\/span><span class=\"tcb-secondary-text thrv-inline-text\" style=\"\"><\/span><\/span>\n\t<\/a>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv-page-section\" data-css=\"tve-u-19a264daead\">\n<div class=\"tve-page-section-out\" data-css=\"tve-u-19a264daeae\"><\/div>\n<div class=\"tve-page-section-in tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" data-css=\"tve-u-19a264daeb2\"><p data-unit=\"px\"><strong><span data-css=\"tve-u-19a264daeb4\">Why Train with Australian Fire Protection?<br><\/span><\/strong><\/p><p dir=\"ltr\" style=\"\" data-css=\"tve-u-19d6fd329f3\"><a href=\"https:\/\/austfirepro.gcw.net.au\/old\/\">Australian Fire Protection<\/a> has been preparing people for emergencies for over thirty years with our<a href=\"https:\/\/courses.austfirepro.com.au\/course_categories\/nationally-recognised-training\/?_gl=1*n7zue3*_gcl_au*MTA3NDYyNTIxLjE3NTU4NDM1MTc.*_ga*MTM1MTQzMjgxMC4xNzU1ODQzNTE3*_ga_SNJ3TCKPQB*czE3NTU4NDM1MTckbzEkZzEkdDE3NTU4NDM2NzgkajYwJGwwJGgw\" class=\"\" style=\"outline: none;\"> nationally recognised training<\/a>. We understand that most workplaces have limited resources in-house when it comes to emergency preparedness. We cover a broad spectrum of businesses from shopping centres to aged-care facilities, schools, factories, hospitals, retail outlets, child care centres, budget accommodation and more.<\/p><p dir=\"ltr\" style=\"\" data-css=\"tve-u-19d6fd3070a\">Australian Fire Protection Code Black Preparedness training is customised to suit each organisation and department. Our Threat Preparedness provides staff with the necessary skills on how to respond and act quickly during such incidents and is essential to protecting lives and preventing injury.<\/p><ul class=\"\"><li dir=\"ltr\"><p dir=\"ltr\" style=\"\" data-css=\"tve-u-19a264e4f3c\">Our training is both engaging and instructive.<\/p><\/li><p style=\"\" data-css=\"tve-u-19a264e4f3f\"><\/p><li dir=\"ltr\"><p dir=\"ltr\" style=\"\" data-css=\"tve-u-19a264e4f40\">Our professionalism and experience are backed up by competitive and affordable pricing.<\/p><\/li><p style=\"\" data-css=\"tve-u-19a264e4f42\"><\/p><li dir=\"ltr\"><p dir=\"ltr\" style=\"\" data-css=\"tve-u-19a264e4f43\">Our training is nationally recognised and location-specific.<\/p><\/li><\/ul><\/div><\/div>\n<\/div><div class=\"thrv_wrapper thrv-columns iron-clad\" style=\"--tcb-col-el-width: 1040;\"><div class=\"tcb-flex-row tcb--cols--2\"><div class=\"tcb-flex-col\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_responsive_video thrv_wrapper\" data-overlay=\"0\" data-type=\"youtube\" data-embed_type=\"inline\" style=\"\" data-url=\"https:\/\/www.youtube.com\/watch?v=lpiv9r1Dbsg\" data-embeded-url=\"https:\/\/www.youtube.com\/embed\/d-lLqxsN8ik\" data-autoplay=\"0\" data-rel=\"0\" data-modestbranding=\"1\" data-controls=\"1\" data-showinfo=\"1\" data-css=\"tve-u-1606f77c82b\"><div class=\"tve_responsive_video_container\"><div class=\"video_overlay\"><\/div> <iframe data-code=\"lpiv9r1Dbsg\" data-provider=\"youtube\" frameborder=\"0\" allowfullscreen=\"\" data-src=\"https:\/\/www.youtube.com\/embed\/lpiv9r1Dbsg?rel=0&amp;modestbranding=1&amp;controls=1&amp;showinfo=1&amp;fs=1&amp;wmode=transparent&amp;enablejsapi=1\"><\/iframe><\/div><\/div><div class=\"thrv_wrapper thrv_text_element\" style=\"\" data-tag=\"h1\"><h1 data-css=\"tve-u-15f0eeafa3a\" style=\"text-align: center;\" class=\"\"><span data-css=\"tve-u-16192baa086\" style=\"font-family: Ubuntu,sans-serif;\">We service Brisbane, Gold Coast, Sunshine Coast and Tweed Heads.<\/span><\/h1><\/div><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" style=\"\" data-css=\"tve-u-1606f70ca5c\"><p data-css=\"tve-u-15f049065fb\" style=\"text-align: center;\"><strong>Outside our service area?<\/strong><\/p><\/div><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" style=\"\" data-css=\"tve-u-1606f883873\"><p data-css=\"tve-u-160a61018c1\"><span data-css=\"tve-u-160a61018c8\">We have no limitations on where we can travel to. From Brisbane to NSW, Victoria, Northern Territory and Darwin. <\/span><\/p><p data-css=\"tve-u-160a61018c1\"><span data-css=\"tve-u-160a61018c8\">Let's talk and we can show you how reliable&nbsp; and affordable we actually are!<\/span><\/p><p data-css=\"tve-u-160a61018c6\"><span data-css=\"tve-u-160a61018cb\"><\/span>Call us on <strong>1300 80 3473<\/strong> for an obligation free quote<\/p><\/div><\/div><\/div><div class=\"tcb-flex-col\"><div class=\"tcb-col tve_empty_dropzone\"><div class=\"thrv_wrapper thrv_guarantee_shortcode\" data-tve-style=\"2\"><div class=\"tve_fg tve_fg2 tve_empty_dropzone tve_red\" data-tve-custom-colour=\"45382733\"><div class=\"thrv_wrapper thrv_text_element\" style=\"\" data-tag=\"h2\"><h2 class=\"\" data-css=\"tve-u-1606f6755a9\" style=\"color: rgb(255, 255, 255);\"><font color=\"#ffffff\"><span class=\"bold_text\">100% IRON CLAD GUARANTEE<\/span><\/font><\/h2><\/div><hr><div class=\"thrv_wrapper thrv_text_element tve_empty_dropzone\" style=\"\"><p data-css=\"tve-u-1606f6798f7\" style=\"text-align: center;\"><font color=\"#ffffff\">Australian Fire Protection now offers a <strong>100% Iron Clad Guarantee <\/strong>for ALL our training.<\/font><\/p><p data-css=\"tve-u-1606f6798f8\" style=\"text-align: center;\"><font color=\"#ffffff\">We offer the&nbsp;<strong> highest industry <\/strong>standard training and <strong>guarantee<\/strong> that you will walk away trained <strong>effectively<\/strong> and <strong>satisfied<\/strong>.<\/font><\/p><p data-css=\"tve-u-1606f6798f9\" style=\"text-align: center;\"><font color=\"#ffffff\">If you are not completely satisfied, we offer to send a <strong>new trainer completely free<\/strong> to redo the course or &nbsp;a <strong>refund<\/strong> less the administration fee within 90 days of course completion.<\/font><\/p><p data-css=\"tve-u-1606f6798fa\" style=\"text-align: center;\"><font color=\"#ffffff\">We wouldn't offer this guarantee, if we didn't believe we are great at what we do!<\/font><\/p><\/div> <span class=\"tve_badge\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"thrv_wrapper thrv_tvo_display_testimonials\" style=\"\" data-css=\"tve-u-160256550b6\"><div class=\"thrive-shortcode-config\" style=\"display: none;\">__CONFIG_tvo_shortcode__{\"template\":\"no-image\/set6-slider\",\"testimonials\":[\"3028\",\"3083\",\"3029\",\"3798\",\"3799\"],\"name\":\"testimonials 19\/02\/18\",\"show_title\":\"1\",\"show_role\":\"1\",\"show_site\":\"0\",\"type\":\"display\",\"max_testimonials\":\"0\",\"id\":3802,\"custom_css\":{\".tvo-apply-background\":\"tve-u-160255c7a3b\",\".tvo-testimonials-display h4\":\"tve-u-160255f7df2\",\".tvo-testimonials-display p\":\"tve-u-160255f9204\",\".tvo-testimonial-quote\":\"tve-u-160255fa0ea\",\".tvo-testimonial-name\":\"tve-u-160255fbdc1\",\".tvo-testimonial-role\":\"tve-u-160255fcc29\",\".thrlider-next,.thrlider-prev\":\"tve-u-160255fec01\"},\"tags\":[]}__CONFIG_tvo_shortcode__<\/div><\/div>","tve_custom_css":"@media (min-width: 300px){[data-css=\"tve-u-16d71bd81f3\"] { width: 252px; 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