Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing the https://austfirepro.gcw.net.au/old website, Australian Fire Protection will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

Australian Fire Protection will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about Australian Fire Protection.

We will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Use of External Links

https://austfirepro.gcw.net.au/old may contain links to many other websites. Australian Fire Protection cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Australian Fire Protection do not constitute an endorsement by Australian Fire Protection or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Australian Fire Protection or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Australian Fire Protection.

You must not:

Republish material from our website without prior written consent.
Sell or rent material from our website.
Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Australian Fire Protection is not responsible for any of the opinions or comments posted on https://austfirepro.gcw.net.au/old. Australian Fire Protection is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Australian Fire Protection. Australian Fire Protection doe not share the opinions, views or commentary of any testimonials on https://austfirepro.gcw.net.au/old - the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

Australian Fire Protection may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Australian Fire Protection uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Disclaimer and Limitation of Liability

Australian Fire Protection makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided "as is" without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Australian Fire Protection or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Australian Fire Protection has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:

- Australian Fire Protection PO Box 4420, Robina Town Centre, Qld 4230

Matthew Francis Dean

Informative and thorough training session The training was informative and up to date. Everything that needed to be covered was covered thoroughly and you could tell that the knowledge of the instructor came from a combination of real-world experience and familiarization with the current regulations.

Leanne Altoft

Was well planned out and run. As always Steve was very informative

Jenny Helm

face-to-face training appreciated The face-to-face training was outstanding! The material was presented clearly and made easy to understand. The trainer was exceptionally supportive, always providing thorough and helpful answers to every question we had. This was a truly professional and reliable experience from start to finish!

Nalin

Fire Safety Adviser Course conducted by Australian Fire Protection I recently completed the fire safety course conducted by Tim from Australian Fire Protection, and it was an outstanding experience. Tim has a remarkable ability to make the subject both engaging and easy to understand. He shared numerous real-life examples that not only captured everyone’s attention but also helped connect the theory to practical, everyday situations. The session was highly interactive, with participants encouraged to share their own experiences. This created a collaborative learning environment and helped reinforce the key concepts. Thanks to Tim’s clear explanations and the open discussions, I walked away with a thorough understanding of the course content and a much greater confidence in handling fire safety situations. A truly valuable and well-delivered course — highly recommended.

Kim l

Well presented and lots of real life experiences It was refreshing to be trained by a real experience trainer, that is down to earth and very open to questions and gives support when needed. I have done lots of courses in my career and this course with the best presented. Total recommend to anyone looking for knowledge and training in this field

Jayde Logan

I completed a 3 day online FSA course with Tim. Ordinarily I find it difficult to engage in online group courses but Tim did a fantastic job delivering the training and i found it really enjoyable. I would 100% recommend this course to anyone looking to further their knowledge. Thanks for a great course!

Tallena Johnston

FSA course I’ve been training and auditing for a couple of years now and this was the best training I’ve completed in a long time

Kate

100% Very engaging trainer and content - thanks heaps, I got heaps from this course!

Evangeline

Evangeline - FSA Course 100% Tim was an amazing course teacher. He explained everything in such amazing detail and helped me understand anything I was stuck on. He was very friendly and kept the webinar interesting over the 3 days

Michael Kitto

Tim is a fantastic educator. He is passionate, knowledgeable, and always goes over 100%.

ryan

fun informative course course was enjoyable!! had lots of fun learning, patrick was very professional and helped everyone out if needed, there were lots of laughs and course was very informative.

Kailesh Patel

Highly recommend Highly recommend this

Simon Woolley

Highly informative! Course was packed with useful information & practical training. Useful anyone looking to navigate the complexity of the fire and safety industry.

Andrea Madeley

Fire training Patrick is awesome he has heaps and knowledge and make the learning journey fun

Paul Brackin

I recently completed the FSA training and cannot recommend highly enough. Patrick is an amazing trainer and made the 3 days not only full of information but also very enjoyable. Also big shout out to Tim and Andrea who made the whole process so smooth and simple Thanks Again

Jessica Beresford

Steve was a great trainer. Very insightful and happy to answer any questions I had.

Jessica Sheffield

The course is very informative and helps you learn real life skills that are easily transferred into the workplace. Excellent overall!! Great instructor!!

Carl Pump

Fire Safety Advisor course was great. Lots of work over the three days, somewhat daunting but handled well.

Melissa Phillips

We recently completed Fire Warden training with Tim, and it was an excellent experience. Tim was highly engaging, knowledgeable, and made the session both informative and easy to follow. He explained everything clearly, encouraged participation, and made sure everyone felt confident in their roles and responsibilities. The team was also fantastic to deal with when arranging the appointment times – very friendly, professional, and accommodating, which made the whole process smooth and stress-free. Overall, a great experience and I would highly recommend this course and Tim as a trainer.

Stefanie Balassone

Sam was very easy to deal with and very efficient. Have used this company for the last few years and would definitely recommend.

JIM M

Patrick was great he had quite a few little helpful tips of how to remember the different types / classes of extinguishers, he is definitely a top trainer and explains things so as easy to understand.

A D

Fantastic Fire Safety Adviser course! Clear, practical, and well-delivered (thank you Patrick). I highly recommend Australian Fire Protection.

Michelle Osmond

Excellent three days of training for Fire Safety Adviser, our trainer Patrick was outstanding. Also communication from the rest of the team was amazing. Thank you

Alex Aguilar

Had a great experience, learnt a lot and the trainer was very experienced with extensive knowledge.

Di B

It is a pleasure to work with the team from AFP, in particular we have worked with Lance, who's professionalism and quick responses to any enquiry has been first class. AFP staff who have attended on site have been informative, professional and engaging. I would highly recommend AFP.

WalkerB Gmail

Brilliant course. Patrick is very knowledgeable and keen to share the knowledge and experience. The FSA is a wonderful and informative course.

Sara Smith

Awesome experience, so friendly and invaluable knowledge to take away!

John P Curtain

After some false starts with other suppliers, Lance and the team at AFP came through with exactly the training we were after and responded to all queries super-quick. Happy to recommend. Well done AFP.

Thomas Ammar

This course was very informative and provided a fun learning experience. Made the time go very quick and easy to retain the information. Patrick knows his stuff!

Dirk Diggler

Well run course, very informative. Would recommend this training provider. Thanks Patrick

Jandd Contracting

We recently engaged AustFirePro to conduct our annual fire safety and drill training, and we couldn’t be more impressed. Paul, the trainer, was outstanding—he managed to engage our staff effectively and ensured everyone clearly understood the key messages he conveyed. We highly recommend this business to others and will definitely be using their services again for our future fire training needs.

Brandyn Kelly

Highly recommend Australian Fire Protection. Provide a professional and thorough training program. Easy to work with and certification comes in a timely manner.

BEN “Highlights Seeker” M

Australian Fire Protection is the best fire safety training I ever received, Patrick provied accurate and easy understadning lecture and training, meantime I enjoyed the class as he is funny and helpful! I definitely recommend my employees and friends to have fire safety training with them!

Gianna Ryder

Great course. The trainers were relaxed and knowledgeable and willing to hear about everyone's different experiences.